FAQ

Shipping

How much does shipping cost?
Within the United States, standard shipping is $8.00 (free on orders of $70.00 or more) with delivery in 3-5 business days. Express shipping is $15.00 with delivery in 1-2 business days.

Do you ship to Mexico?
Yes, standard international shipping to Mexico is available for a flat rate, with delivery in 5-8 business days.

Do you ship internationally?
We ship to many countries worldwide via DHL Express or USPS International. Rates and delivery estimates are calculated at checkout based on your address and vary by destination.

Returns & Refunds

What is your return policy?
We accept returns on most items within 30 days of delivery for a full refund of the item price. Items must be unused, unworn, and in their original condition and packaging, with proof of purchase.

Who pays for return shipping?
Unless your item arrived damaged, defective, or incorrect, return shipping is the customer's responsibility. If we made a mistake, we'll cover return shipping and provide a full refund or replacement.

How long do refunds take?
Once we receive and inspect your return, approved refunds are issued to your original payment method within 5-10 business days.

Are any items final sale?
Sale items, gift cards, and intimate or personal care items are final sale and not eligible for return, unless defective.

Orders

How do I start a return?
Email us at idrodz92@gmail.com with your order number and the reason for your return.

How can I contact you?
For any questions about your order, shipping, or returns, email us at idrodz92@gmail.com and we'll get back to you as soon as we can.